Account Manager
Location: Hartlebury, West Midlands GB
Notice
Job Number: 2192
Position Title: Account Manager
External Description:
Account Manager
Are you looking to get out of sales and into a relationship driven environment?
Are you currently working as an Account Manager or On-Site Recruitment Manager and are looking for your next challenge
Randstad In-house Services (RIS), part of the Randstad group, specialises in providing bespoke workforce management solutions aligned to business needs and objectives.
We are looking for two Account Managers to join our team to manage a major client based in the North and Midlands.
You will be required to effectively and efficiently deal with stakeholders, manage a team of recruiters whilst adhering to tight deadlines to ensure a first class service is provided
You will be responsible for:
- Develop a long-lasting relationship with the client
- Establish and maintain an effective contact chain, extend our network within the client
- In co-operation with the PM promote new business opportunities to the client (e.g. cost savings, process improvement)
- In co-operation with the Account Director improve continuously the quality of our services
- Review (quarterly business review) regularly our services with the client
- Coaching and developing Account Specialists to develop their potential as a way of working, to support individuals and drive performance and behavior (including during Induction, monthly bilas, mid-year reviews, end of year appraisals, salary review)
- Using the competency framework and KPI’s to aid and drive performance and retention
- Proactively managing employee turnover
- Ensuring all business and local information is cascaded in a timely way to drive
To be successful in this role you will:
- Have strong people management experience, remote is an advantage
- Experience of working in-house managing a number of clients
- Display a business partnering approach
- Possess temporary high volume recruitment experience (ideally blue collar)
- Know the commercial importance of working with tight deadlines and strong processes
- Have excellent communication skills and capable of dealing with stakeholders at all levels
- Possess the ability to work under pressure
If you want to join the world's largest recruitment organisation, in a position that will see you engaging with key stakeholders and taking responsibility for delivering a first class service to a key client then please do get in touch today!
Randstad values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application
City:
State: West Midlands
Community / Marketing Title: Account Manager
Company Profile:
EEO Employer Verbiage:
Location_formattedLocationLong: Hartlebury, West Midlands GB