Account Manager

Job Number: 2957

Position Title: Account Manager

External Description:

Account Manager (Recruitment)

Are you looking to get out of sales and into a relationship driven environment?

Are you currently working as an Account Manager or On-Site Recruitment Manager and are looking for your next challenge

Randstad In-house Services (RIS), part of the Randstad group, specialises in providing bespoke workforce management solutions aligned to business needs and objectives.

We are looking for an Account Manager to join our team to manage one of our major clients, Caterpillar -  predominantly covering their site at Desford, but also overseeing their Shrewsbury and Stafford Sites.

You will be required to effectively and efficiently deal with stakeholders, manage a team of recruiters whilst adhering to tight deadlines to ensure a first class service is provided

You will be responsible for:

• Develop a long-lasting relationship with the client
• Establish and maintain an effective contact chain, extend our network within the client
• In co-operation with the PM promote new business opportunities to the client (e.g. cost savings, process improvement)
• In co-operation with the Account Director improve continuously the quality of our services
• Review (quarterly business review) regularly our services with the client
• Coaching and developing Account Specialists to develop their potential as a way of working, to support individuals and drive performance and behavior (including during Induction, monthly bilas, mid-year reviews, end of year appraisals, salary review)
• Using the competency framework and KPI’s to aid and drive performance and retention
• Proactively managing employee turnover
• Ensuring all business and local information is cascaded in a timely way to drive

To be successful in this role you will:

• Have strong people management experience, remote is an advantage
• Experience of working in-house managing a number of clients
• Display a business partnering approach
• Possess temporary high volume recruitment experience (ideally blue collar)
• Know the commercial importance of working with tight deadlines and strong processes
• Have excellent communication skills and capable of dealing with stakeholders at all levels
• Possess the ability to work under pressure

If you want to join the world's largest recruitment organisation, in a position that will see you engaging with key stakeholders and taking responsibility for delivering a first class service to a key client then please do get in touch today!

Randstad values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application

City:

State: East Midlands

Community / Marketing Title: Account Manager

Company Profile:

EEO Employer Verbiage:

Location_formattedLocationLong: Desford, East Midlands GB