Account Manager
Location: London, Greater London GB
Notice
Job Number: 3492
Position Title: Account Manager
External Description:
Account Manager – Job Description
The account manager role within the Consultancy & Training business at Pareto Law is a new role created off the back of a super successful 2021 and in line with our accelerated growth ambitions. You will join a highly experienced team managing a Client base that boasts some of the biggest names in financial services, technology, construction and every vertical market you can imagine.
We are passionate about helping our Clients deliver ‘Best in Class’ training and development solutions to help their people and businesses grow. You will be account managing and selling bespoke sales and leadership programmes to business leaders including Managing Directors/CEO’s/Sales Directors/HR Directors/Learning & Development Directors; your focus will be selling the business value and ROI from the services we offer.
You will work alongside Consultants and Trainers who will then deliver the programmes you sell and manage to our Clients.
You will be responsible for managing the account in order to expand the proposition to that customer and create long term relationships and revenue streams.
Behaviours
Energy and enthusiasm for their work, ensuring the focus is always on creating sales with Clients – new and existing
Responsiveness and flexibility to changing business needs – we are a fast-paced organisation on an accelerated growth trajectory
Personal resilience to manage competing priorities
Confidence in working with Senior Client Stakeholders
Consideration of the needs of others alongside the needs of the business
Act with integrity and demonstrate organisational values in the way they interact with others
Deliver the outcomes of their work with discipline, with a willingness to question and challenge as appropriate
Proactively look, listen and question to understand and learn the disciplines of the job
An interest in new ideas and techniques, seeking and taking on board feedback, identifying areas for self-development
Key Skills (including but not limited to):
Account Management
Experience in account management in a business to business environment
Running meetings with senior stakeholders and have the skills to rapport build, set a compelling agenda, question around a Clients strategic priorities, summarise and close for commitment where appropriate to a next stage (usually presentation of the proposal/recommendation)
Confidently present solutions via Zoom/TEAMS and face to face to clients
Organise account review meetings with an appropriate cadence to give feedback to the Client and open up other opportunities to help the Client and upsell/cross-sell
Build strategic relationships with Clients – going higher and wider in networking the Clients organisation to help other teams/departments through our services
Internal Team Work
Works with and influences internal stakeholders to help win deals with Clients (subject matter experts). Team selling and bringing in the right individuals at appropriate points in the sales cycle to help convert the sale
Handover of projects sold to the Lead Consultant/Lead Trainer that will deliver the project and ensure they are introduced to the Client
Project Management
Support with some project management activities aligned to the successful delivery of the Client project
Elevate any risks and issues to the line manager so that we are protecting our Clients and our business
Development Opportunities
This role will develop your skills as a sales professional. Training and development opportunities will be offered in sales
You will have regular performance reviews with your line manager at which development opportunities will be discussed
Significant career opportunities are available as we accelerate our growth
City:
State: Greater London
Community / Marketing Title: Account Manager
Company Profile:
EEO Employer Verbiage:
Location_formattedLocationLong: London, Greater London GB