Internal Quality Assurance (IQA)

IQA / Internal Quality Assurance

Purpose

Reporting into the Lead IQA the purpose of the IQA role is to support Skills Coaches, Delivery Managers and learners to successfully achieve their Apprenticeship programme through assessing the quality and delivery of Standards and internally assure the quality of assessment.

Key duties and responsibilities

To monitor the standard of the assessment process

To plan, operate and evaluate the internal assessment and quality assurance systems

To demonstrate own understanding and competence against the Apprenticeship Standards and EPA requirements

To create and deliver on an IQA sampling plan and undertake sampling in accordance with individual Skills Coach risk assessment rating

To monitor all IQA reports to ensure accurate sampling, timely completion, outstanding referrals, IQA errors

Identify any issues, trends or training requirements across the Skills Coach team with the Delivery Managers and Quality Manager

To ensure Skills Coaches are monitored as per planned sampling dates

To provide full feedback to Skills Coaches on platform set up, assessment decisions and literacy through sampling reports

To carry out and accurately document IQA observations, deep dives, learning walks and learner interviews as per IQA sampling plan

To attend IQA meetings with the Lead IQA and the Head of Curriculum & Quality and carry out actions, as required

To share areas of good practice and improvement for Skills Coaches with Lead IQA, other IQA’s and Skills Coaches, as required

To support Skills Coach development and contribute to the overall improvement of the Apprenticeship provision

To lead standardisation meetings and undertake improvements and actions

To take part in organisation and facilitation of external quality checks and visits

To monitor, respond and follow up poor learner progress and areas for improvements for Skills Coaches

Core Skills and behaviours required

To develop yourself by attending courses, meetings, training events, workshops and seminars, in order to not only develop yourself but also the company.

To demonstrate clear written and verbal communication skills including report writing skills.

To be highly self-motivated and organised.

To be driven and passionate to support the ongoing improvement to Pareto’s Apprenticeship provision

An ability to work on own initiative and meet set timescales and also work as part of a team.