Account Specialist

Account Specialist - Randstad

Solihull

£25,000 - £26,000 + Bonus

Are you looking for a position where you can have face to face time with a world leading brand? Do you like being a leader, ensuring your team achieve their goals, and being able to be a positive driving force within a global organisation? Randstad is looking for an Account Specialist to ensure the smooth running of the operation across our site in Solihull, on a key account in the division, Jaguar Land Rover. There is a fantastic team of Account Specialists you’ll be a part of, and be responsible for a section of the onsite operation, working a 3 shift rotating pattern (morning, afternoon, and night).

The role encompasses worker management, alongside aspects of recruitment. You’ll be embedded within the client team, being the face of Randstad to them and the workers onsite, so a service driven mentality, relationship building and problem solving will all be key skills. 

Responsibilities:

• Client management & relationship building
• Worker management - delivery of praise, rewarding good work with our schemes, alongside delivery of warnings, return to works & OTI’s.
• Delivering on SLA’s agreed with the client
• Administrative tasks and ensuring all systems are up to date
• Managing all queries from your allocated areas, including health and safety investigations, and managing any allegations or concerns that are raised
• Regular floorwalks as agreed with the client to give visibility to the client and the temporary workforce
• Attending planning meetings with the client to assess temporary worker requirements

To be successful in this role you will:

• Have strong customer services and admin experience
• Enjoy working at a high pace
• Attention to detail
• Great organisation skills
• Have excellent communication skills and are capable of dealing with stakeholders at all levels
• Previous experience in temp recruitment is useful but not essential

Benefits:

• Fantastic company benefits
• Brilliant step to move into Account Management with a world leading company & high profile client
• Personal & professional development working towards your ambitions
• Free onsite parking, great public transport links

If you want to join one of the world's largest, leading recruitment organisations, in a position that will see you engaging with key stakeholders and taking responsibility for delivering a first class service to your candidates and client then please do get in touch today with Henry by applying to the vacancy. 

We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team.